Optum’s 2026 Provider Manual for Therapists
Optum’s September 2026 behavioral health manual: what changed, how to check your directory listing, and how therapists should handle care-review requests.
Dax Earl · Oct 18, 2026
Practical guides for therapists on starting and running a private practice: licensure, business setup, EHR, and day-to-day operations.
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Optum’s September 2026 behavioral health manual: what changed, how to check your directory listing, and how therapists should handle care-review requests.
Dax Earl · Oct 18, 2026
Headway’s $9.99 fee is recurring, not a one-time referral charge. See who pays, what it costs, and how to assess marketplace referrals.
Dax Earl · Oct 16, 2026
Does Headway’s agreement permit an AI version of you? Understand its likeness clause, what Scribe does, and what to ask before signing.
Dax Earl · Oct 16, 2026
Reviewing Headway’s October 2026 agreement? What therapists should check about client restrictions, records, image rights, repayment and arbitration.
Dax Earl · Oct 16, 2026
Could Allia’s outcomes-based network mean more assessments, documentation or audits? What therapists can verify, what is uncertain, and what to ask.
Dax Earl · Oct 15, 2026
Allia’s free EHR is not its whole business model. Compare its CIN reimbursement share with Bomi’s published 4% billing fee, costs and tradeoffs.
Dax Earl · Oct 14, 2026
A practice using SimplePractice was paying 6% for billing, yet sessions went unsubmitted. Bomi recovered $71,600. An anonymized story, shared with permission.
George Ruan · Oct 10, 2026
Solo to group means a new billing identity: entity, EIN, Type 2 NPI and CAQH, then each payer, Medicare, ERA/EFT and your EHR, in that order.
George Ruan · Sep 29, 2026
How therapists move off Headway, Alma, and Grow Therapy: what transfers, what does not, and a step-by-step plan that protects clients and cash flow.
Dax Earl · Sep 25, 2026
Can an Out-of-State LLC Provide Therapy in California?
How California licensure, telehealth, entity, NPI, and payer rules affect an out-of-state therapy practice serving California clients.
Practice Name and DBA Change: Payer Update Checklist
A therapist practice checklist for updating NPPES, CAQH, payer records, claims, EFT, ERA, and tax records after a legal-name or DBA change.
Insurance Shows Inactive for a Past Visit: What to Check
A check run today shows today’s coverage, not the visit date’s. Re-check eligibility for the actual date of service before moving a past visit to self-pay.
Sessions Health: Charge a Parent’s or Partner’s Card
In Sessions Health, charge a linked contact’s card by selecting that person when you add the payment. The billing contact only controls who receives bills.
Insurance Card Name Does Not Match the Sessions Health Chart
Card name differs from the chart? Find out whose card it is and whether the legal name changed, then fix the legal-name or subscriber field, not the display name.
Add a Second State License in SimplePractice
Add another state license under Settings > Profile > Clinical info on the same clinician profile. Insurance in the new state needs separate credentialing.
How Clients Add a Card in SimplePractice
Clients add a card in the SimplePractice Client Portal once Online Payments is on. Never take card numbers by email; staff can enter one in the client’s billing.
Multiple Tax IDs in SimplePractice: Set Claim Rules
Use SimplePractice claim rules to send each clinician or payer’s claims under the right tax ID. Changing a tax ID does not fix claims that were already sent.
SimplePractice Taxonomy Rejection: Rendering or Billing?
Box 33b is the billing taxonomy (a group code for a Type 2 NPI); box 24J is the clinician’s own. Find which one the rejection names before changing settings.
SimplePractice Price Increase: What Changes
SimplePractice changes insurance claim fees October 1, 2026. See who pays more, why fees are changing, and what therapists should do next.
Did Alma Change All Its Rates on August 15?
Alma's Aetna rates changed for August 15 service dates—but not every payer or code. Here's how therapists can audit claims and payouts.
Your First Insurance Client: What to Expect
A first-insurance-client checklist for solo therapists: EHR access, EFT, provider and biller responsibilities, and the claim-to-payment timeline.
Why Bomi Reverifies TIN and NPI Records
Why Bomi reverifies payer participation when a therapist’s individual NPI is missing from—or linked to the wrong—group NPI and billing TIN.
WPO EAP: Submit a Workplace Options Provider Invoice
WPO EAP invoice help for Workplace Options referrals: open the provider submission form, use your assignment ID, and keep payment and case routes separate.
How to Work With Your Biller
A practical new-client insurance workflow for therapy practices: what your front desk should collect, what your biller should configure, and what not to guess.
Lost Your CP 575? Get an IRS 147C Letter for Credentialing
Payer asking for your CP 575 and you can’t find it? Call the IRS for Letter 147C. Payers list it as an accepted alternative, and you keep the same EIN.
How to Change EIN With Insurance Companies
Changing your medical practice EIN? Use this Medicare, payer, NPI, credentialing, EDI, and EFT checklist to avoid preventable payment gaps.
How Bomi Improves VOB Accuracy
How Bomi checks benefits, handles uncertain network and cost-share answers, compares VOB estimates with remittances, and improves payer-specific rules.
Why Verification of Benefits Is Often Wrong
Why electronic and phone VOBs can miss deductible, network, authorization, Medicare, and Medicaid details before the first claim is processed.
Telehealth Therapy Coverage: What to Verify With the Plan
Before a video therapy session, confirm the plan’s telehealth benefit for the CPT code and your network status where the client will be. Here is what to check.
EAP Sessions Exhausted: Switching Therapy to Insurance
When a client’s last EAP session is done, close out the EAP, then verify their health plan like a new client: deductible, network and authorization first.
How to Estimate a Therapy Deductible, Copay, or Coinsurance
Estimate a client’s per-session therapy cost before and after the deductible from the plan’s allowed amount, then explain it as an estimate, not a bill.
Mental Health Carve-Out: Find Who Manages the Benefit
A client’s mental-health benefit may be run by a different company than the one on the card. Find that administrator before checking network or claims.
Authorization Units vs Visits: Tracking Therapy Approvals
Read a therapy authorization by its quantity type, codes and date window, count only attended sessions against it, and renew before visits or dates run out.
Therapy Deductible Reset: What to Recheck Each Plan Year
When a client’s plan year turns over, rerun eligibility, update the member ID and plan, and give a fresh estimate before the first new-year session.
Client Met the Out-of-Pocket Max? What to Check
A client who met their out-of-pocket maximum usually owes no more in-network copays this plan year. Verify the limit and date before you stop collecting.
Therapy Referral vs Prior Authorization: The Difference
A referral sends the client to you; a prior authorization approves specific therapy visits in advance. Learn what each one needs and why one is not the other.
Out-of-State BCBS Card: How BlueCard Claims Work
Bill an out-of-state Blue Cross Blue Shield PPO member to your local Blue plan, not the plan on the card. Check the suitcase, prefix and product first.
Insurance Product vs CPT Code: What Is the Difference?
The insurance product is the client’s specific plan or network, like an HMO or PPO; the CPT code is the service you bill. Your biller needs both to answer you.
Medigap Plan G: Why a Therapy Client Owes a Deductible
Standard Medigap Plan G pays the Part B coinsurance but not the Part B deductible, so early-year therapy visits can leave a balance. Here is how to confirm it.
Does Psychological Testing Need Prior Authorization?
Often, yes. A plan can list screenings under preventive care with no authorization while psychological testing needs one. Verify the testing codes themselves.
UnitedHealthcare StudentResources: Therapy Billing Guide
StudentResources is UHC’s school-year student plan. Verify term dates, the clinician’s license and network status, and supervision rules before billing.
Can a Therapy Practice Waive a Copay?
Routinely waiving copays for insured clients creates payer and compliance risk. Individual, documented hardship relief is different. Here is how to set it up.
Bill Under a PLLC or PC, Not Your SSN
Billing insurance under your SSN works at first but quietly creates credentialing and contract problems. A PLLC or PC with its own NPI Type 2 is cleaner.
Illinois HB1806: AI for Notes & Billing
Illinois HB1806 does not ban every AI tool in therapy practices. It separates administrative AI, documentation support, and AI that acts like the therapist.
Start a Therapy Private Practice in Illinois
A 12-week Illinois private practice setup guide for therapists: licensure, PLLC, HIPAA, telehealth, NPI, CAQH, credentialing, and billing.
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