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Washington

What Is Provider One? ProviderOne, SAW and Plan Portals

By George Ruan • October 9, 2026

Last updated: October 9, 2026.

Sections

Provider One is Washington’s Apple Health system

HCA identifies ProviderOne as Washington’s Apple Health (Medicaid) system. People searching “provider one” may mean a provider portal or their own client account. This guide was checked October 9, 2026. Start by deciding whether you are doing provider billing work or managing personal coverage.

HCA: Apple Health client account logins

Official ProviderOne provider login

Use ProviderOne for provider claims and eligibility, SAW for HCA support, client accounts for personal coverage, and the responsible MCO portal for plan work.

Providers use the provider login or OneHealthPort route

The provider login below requests a domain, username, and password. Use the provider entry for practice operations. Our suggested bookmark label includes “provider” and the practice’s access route so a staff member can recognize the correct starting point without relying on a search-result title.

Official ProviderOne provider login

OneHealthPort is an access route to ProviderOne

OneHealthPort’s ProviderOne page describes eligibility, prior authorization, claims, payments, provider information, and HIPAA transactions available through the portal. It also directs administrators to role/profile guidance. Use the existing account-setup guide below for user administration rather than treating this overview as a new enrollment application.

OneHealthPort: ProviderOne single sign-on

SAW is also used for HCA support requests

HCA’s October 2025 instructions require SecureAccess Washington for Provider Enrollment support. That support portal holds enrollment support requests and secure follow-up messages; it is separate from the practice’s ProviderOne billing account.

HCA: Provider Enrollment support portal instructions, October 2025

The old Provider Enrollment inbox is closed

DSHS announced that new Provider Enrollment email requests would stop after December 31, 2025 and move to the SAW HCA support portal effective January 1, 2026. Our recommendation is to update old office instructions that still direct staff to that inbox, while using the appropriate current security channel for login issues.

DSHS: Provider Enrollment inbox closure effective January 2026

Clients have different account tasks

HCA’s client-login guide describes ProviderOne services-card replacement, coverage certificates, and other member functions. It separately describes SAW premium payments for CHIP and Apple Health for Workers with Disabilities. Those client workflows do not replace the provider billing portal or establish a clinician’s plan participation.

HCA: Apple Health client account logins

Apple Health plan portals follow the responsible plan

HCA lists separate managed care plans and their provider networks. Our recommended billing handoff records the member’s service-date plan, the portal used for the actual task, and who owns access. A ProviderOne login does not answer every plan-specific claims, authorization, or network question.

HCA: Apple Health managed care and BHSO

Open the HCA support portal

More Washington Apple Health guides

Frequently Asked Questions

Is Provider One Medicaid?

ProviderOne is the Washington Apple Health Medicaid system; it has distinct provider and client workflows.

Is OneHealthPort the same account as ProviderOne?

OneHealthPort provides a single-sign-on route to participating systems, including ProviderOne; roles still govern available tasks.

Why does HCA ask me to use SAW?

Provider Enrollment support requests use the SAW HCA support portal; HCA also documents separate SAW client-premium workflows.

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