McLaren Medicaid VPay Cards: Request ACH or a Check
By George Ruan • October 9, 2026
As of October 10, 2026. McLaren’s current provider resources still link its November 2022 Optum VPay payment notice. This guide focuses on McLaren Medicaid/Healthy Michigan payments. The notice covers all McLaren lines, but your actual plan, billing entity and payment preference still need to match. McLaren Optum VPay update, November 2022 McLaren current provider resources.
Sections
Why McLaren sends VPay cards
The dated notice says existing ACH recipients keep their payment delivery, while providers without ACH receive virtual cards. It describes one-time cards processed through an existing merchant terminal, with remittance advice where applicable. The 2022 launch date is historical; it is not a new enrollment deadline. McLaren Optum VPay update, November 2022.
How to request ACH or paper checks
Use the published payment support number. After receiving the first virtual-card payment, call Payment Services Support at 888-477-0067. McLaren explicitly lists ACH and checks as alternatives. McLaren Optum VPay update, November 2022.
Confirm the payment and election. Recommended: identify the McLaren product and billing location on the notice, ask which future payments the change covers, and request written fee terms and an effective date. The notice does not publish a universal fee percentage or say that ACH is free.
Ask about the card already issued. Recommended: get separate instructions for the outstanding card before processing it. Confirm whether a replacement will be issued and avoid posting both as independent claim payments.
Check the next remittance
Recommended: compare the payer remittance, bank deposit and any merchant statement. Save the support reference and check the next payment’s delivery method. Portal access alone is not your acceptance test: the deposit or check must match the election and the remittance.
If a fee was already charged
Ask the merchant processor to explain the settlement charge, then ask payment support about future delivery. Do not assume the payer’s allowed amount changed because the merchant deposited less, or promise that switching methods reverses the prior fee.
Related payment guides
Get help with payment setup
Bomi can help your practice identify the payer route, prepare enrollment questions and reconcile payments with remittances. The practice’s authorized signer should review payment and bank-change terms. See Bomi billing support.
Frequently Asked Questions
Who handles McLaren VPay payment changes?
McLaren’s linked notice directs providers to Payment Services Support at 888-477-0067 after the first virtual-card payment.
Can I request a paper check instead of a VPay card?
Yes. The McLaren notice lists ACH or check as alternative payment options through Payment Services Support.
Will existing McLaren ACH payments change?
The November 2022 notice says existing ACH recipients had no payment-delivery change. Confirm your current entity and election with support rather than treating the old rollout as a new deadline.
Sources
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