West Virginia Senior Advantage VPay: EFT or Paper Checks

As of October 10, 2026. West Virginia Senior Advantage’s provider page confirms VPay claim-payment delivery and a paper-check opt-out option. Start from its Electronic Claims Submission section linked below. This guide is for this plan, not every West Virginia Medicare or Medicaid payer. West Virginia Senior Advantage providers.

Check card costs and EFT costs separately

The payer says card-processing fees follow your merchant agreement and that VPay EFT transaction fees may apply. Choosing a bank transfer therefore does not itself establish a free payment method. Read the written election and compare it with the documented check alternative. West Virginia Senior Advantage providers.

How to request EFT or paper checks

1. Contact the plan’s published service number. Call 866-225-8501. The page says customer service connects providers to VPay for EFT enrollment or opting out of electronic delivery to receive paper checks. West Virginia Senior Advantage providers.

2. Confirm the remittance choice. The same contact can assist with secure fax details and 835 electronic remittance transmissions. Recommended: ask where remittances will arrive after the payment change. West Virginia Senior Advantage providers.

3. Review scope and the outstanding payment. Recommended: confirm the billing location, fee terms, effective date and what happens to an issued card. Save the reference and avoid processing a card and its replacement twice.

The AHS portal is a separate workflow

The page says Access Health Services oversees the plan’s provider portal starting January 1, 2026. That portal supports claim and authorization inquiries. Recommended: do not assume portal access has changed your VPay payment preference; verify the next payment independently. West Virginia Senior Advantage providers.

If you see a smaller settlement

Recommended: compare the payer remittance and merchant statement before deciding the payer underpaid. Ask the processor about any fee and its refund policy, then confirm future delivery through the plan’s VPay contact. A method change is not proof of a refund or a corrected claim.

Related payment guides

• VPay Virtual Cards: Opt Out, Compare ACH Fees and Checks

• McLaren Medicaid VPay Cards: Request ACH or a Check

• Florida Health Care Plans VPay: Enroll in ACH and 835

• Optum Pay Basic/Premium fees and enrollment

• Add your biller to Optum Pay

• Insurance virtual cards: switch to EFT

Get help with payment setup

Bomi can help your practice identify the payer route, prepare enrollment questions and reconcile payments with remittances. The practice’s authorized signer should review payment and bank-change terms. See Bomi billing support.

Frequently Asked Questions

Can I opt out of WV Senior Advantage VPay cards for checks?

Yes. The provider page lists paper-check opt-out through customer service at 866-225-8501, which connects you to VPay.

Is the VPay EFT option always free for this plan?

The provider page warns that EFT transaction fees may apply under the VPay agreement. Review the payer-specific written terms.

Does the AHS provider portal change my payment method?

The public page describes that portal for provider transactions and VPay for payments. Verify the payment election separately with support.

Sources

• West Virginia Senior Advantage providers