Leaving a Group Practice? How to Update Your CAQH Profile
By George Ruan • October 7, 2026
Last reviewed: October 7, 2026.
When you leave a practice, mark its location “I no longer practice at this location” (or archive it) in CAQH, add an end date and reason to that job in Employment Information, then add your new practice and re-attest. CAQH will not let you delete the old location, and you shouldn’t delete the old job either. Payers read both as part of your history.
CAQH’s provider portal now carries the DataSpring name. Our DataSpring explainer covers the rebrand.
Sections
Step by Step in CAQH
Close out the old location. Per the Provider User Guide, open the practice location and choose “I no longer practice at this location,” which asks for an end date, or select the location and use Archive Location. Archived records stay visible in an Archived Locations list and can be restored.
Answer the tax ID question carefully. CAQH asks whether you are still practicing under each tax ID tied to that location. Answer No only if you have left that organization entirely. If you still work at another site under the same tax ID, answering Yes stops the archive, and the right move is to leave that tax ID’s active location in place.
End the job in Employment Information. Edit the former employer, answer No to “Is this your current employer,” and enter the end date and reason for departure. CAQH asks for the past 10 years of relevant work history.
Add the new practice. Add the new practice location and employer, and update professional liability insurance if your coverage came through the old group.
Review and attest. Re-attest once the changes are complete so the payers that pull your profile see the current version.
A location-only change may not need a full attestation. CAQH’s directory reminder emails say that adding, changing, or ending a practice location can be confirmed without a full re-attestation, and that confirmed location data goes to health plans when you save. Locations that did not change still need their “No Change” button clicked.
What Clinicians Usually Miss
The malpractice policy left with the job. If the old group’s policy covered you, your CAQH insurance entry now shows coverage you no longer have. One clinician we work with handled both at once, re-attesting with the new practice information and the new group’s insurance together. If the new group’s certificate lists only the practice, see why CAQH rejects malpractice certificates.
A gap between jobs with no explanation. Payers read work history closely. Cigna asks for five consecutive years with no unexplained gap over six months, and Blue Cross and Blue Shield of Kansas asks for explanations of gaps over three months. Close out the old job with its real end date and explain any gap rather than stretching dates to meet the next job.
Telehealth location details. When a clinician works fully remotely for the new practice, a payer roster we completed still asked where the visits are physically conducted and which practice address to list. Settle that with the practice before adding the new location.
Ignoring the directory reminder. CAQH periodically emails providers to confirm practice locations because health plans now use that data for directory accuracy. A departed location left active can keep showing you at the old practice.
CAQH Is Not Your Payer Termination
Updating CAQH does not remove you from the old group’s contracts. Each payer has its own change process. Regence, for example, routes adding or removing a provider through its Provider Information Update Form, which asks whether the provider is leaving to work at another practice. Expect the old practice (or its biller) to file removals and the new practice to file additions with each payer.
If you are leaving a therapy platform rather than a group, our Headway, Alma, and Grow transition guide covers that move. When Bomi is the new practice’s biller, we confirm the clinician’s service location with the practice, update CAQH, and file the payer additions from there.
Related Guides
Frequently Asked Questions
Can I delete my old practice from CAQH?
No. CAQH only lets you archive a location, and the old job should stay in your work history with an end date. Deleting real history tends to create the gaps payers ask about.
Why won’t CAQH let me archive the old location?
You probably answered Yes to still practicing under that location’s tax ID. CAQH then shows an Active Location Needed message and makes no change. Answer No only for a tax ID you have fully left.
Will my old group’s payers be notified when I update CAQH?
Do not count on it. Ask the old practice to submit your removal to each payer, and have the new practice submit you as an addition.
Sources
Growing a group practice?
Bomi helps coordinate insurance operations across providers, payers, rosters, claims, denials, and reporting.
See group support
About Bomi
Founded by George Ruan, Dax Earl, and Andrey Goder, Bomi helps independent therapists and group practices with insurance billing, credentialing, and payer follow-up. Bomi grew out of Dax’s experience helping his mother with her therapy practice, with a clear purpose: reduce the administrative burden of insurance while keeping practice owners in control.
Meet our founders