Select Health pays through Zelis: virtual card fees and how to switch to no-fee EFT

Source check: October 9, 2026.

Select Health publishes a no-fee bank-deposit option at Select Health ePayment Center. Its May 20, 2026 enrollment notice marks virtual cards and ZAPP Edge/ACH+ as fee-bearing. If the goal is to stop fees, request the payer-sponsored EPC option by name.

Select Health’s payment choices and fees

As of October 9, 2026, Select Health’s table lists ePayment Center and paper checks without a fee, and virtual cards and ZAPP Edge/ACH+ with a fee. A virtual card is processed through a card terminal; ACH+ deposits directly but remains a paid service. Compare the official payment types. The table gives no universal fee percentage, so use your agreement and processor statement for your actual cost.

How to switch to Select Health no-fee EFT

1. Start at Select Health EPC registration. Have the TIN/EIN, corporate/principal information and bank routing and account numbers ready.

2. Request the registration code and follow the link to complete account creation.

3. Sign in and enter the banking information for the intended organization.

4. Review the ACH agreement and submit it. Bank validation must finish before electronic transfer.

5. Choose the clearinghouse/remittance destination and confirm it serves the biller’s posting workflow. Select Health’s enrollment checklist

Bank and ERA screens in the Zelis guide

For the banking step, Zelis’s guide shows Bank Account Information fields for institution, account type, routing and account numbers, ownership, account holder and tax ID. Enter the authorized practice details in your verified payer portal and review the ACH agreement before submitting; this shared training example does not establish your payer’s fee terms.

Screenshot source: Zelis ePayment Center Training Guide (v2024.07), page 19.

For the remittance step, review ERA Delivery and the contact responsible for receiving it. The guide shows Download, Clearinghouse and FTPS choices. Select the supported destination that matches your biller’s workflow, then Continue. These are Zelis training screens; payer branding and available options may vary.

Screenshot source: Zelis ePayment Center Training Guide (v2024.07), page 19.

Changing an existing Zelis payment method

Select Health says an existing network enrollment can be carried forward; for help changing it, its payment page lists 877-828-8770. EPC help is 855-774-4392. Select Health support and existing-enrollment guidance. Ask support to confirm whether a current network agreement needs a separate change when you request EPC. Do not assume another registration overrides your payment preference.

A useful request is: “We want Select Health’s no-cost ePayment Center ACH/ERA option for this TIN. Please confirm how to replace our virtual-card or ACH+ method, the effective date and how outstanding payments will be handled.” Save the answer with the enrollment confirmation.

Biller access and remittance delivery

The enrollment notice says clearinghouse selections can be changed in the Zelis account and clinics managed separately need their information updated. Select Health’s clinic and clearinghouse note. List the clinics you manage before starting. Ask which account covers each one and confirm the biller can retrieve the appropriate remittances.

Fees already deducted: reconcile before disputing

Compare the claim remittance with the payment and the merchant or vendor statement. A smaller deposit alone does not identify who charged a fee. Ask the responsible processor or vendor to review the charge under your agreement; keep any refund request separate from the new enrollment task. No published enrollment instruction here establishes an automatic refund.

For an unprocessed card, ask about reissue while the new method is pending. Keep a record of the payment being replaced and check that it is paid only once. Do not let the fee discussion leave an otherwise collectible payment untracked.

Verify the first deposit after the change

• Check the confirmed product name and fee terms, then compare the first deposit with its remittance.

• Confirm the expected clinic/TIN and bank destination; inspect separate service charges as well as the deposit.

• Make sure the ERA reaches the intended clearinghouse and can be posted. Keep the task open until the payment and detail reconcile.

For the portal and payment choices, use our Zelis ePayment Center login guide, ePayment Center vs Payments Network enrollment guide, and Zelis virtual-card fee overview.

Need help coordinating payer enrollment, remittances and payment follow-up? Talk to Bomi about billing support.

Frequently Asked Questions

Is Select Health ePayment Center free?

Select Health lists ePayment Center as a no-fee payment option. Its virtual-card and ZAPP Edge/ACH+ options are listed as fee-bearing.

What number handles Select Health ePayment Center enrollment?

Select Health publishes 855-774-4392 for ePayment Center help. Its broader Zelis payment support number is 877-828-8770.

Will my existing Zelis enrollment become free automatically?

Do not assume that. Select Health says existing enrollments continue through the chosen method; ask how to replace a fee-bearing method with its EPC option.